Owners Meeting

We had a long meeting today. Amanda took detailed notes from the call. I will ask her to upload. One of the requests was that we get the team more sales and marketing training and have them go out into the field. We explained we have been doing that through coaching, secret shopping and the $5 gift certificates. I set up a process for the GM to secret shop the teams and report it to us.

Here are the redemptions this past month of the stylists handing out the gift cards. They had 24 redemptions in April with $444 in sales. We are continuing to promote this method.


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