Customer Comment

Reason: Praise with Compliment

Salon Address: 925 East Plaza Blvd
Salon City State: National City, CA
Incident Date: 07/15/2015
Incident Time: 5pm
Stylist Name: Stylist Yvonne Manager Stacy

Received: 7/15/2015 9:23:39 PM

First Name: Arlynn
Last name: Renslow
City: San Diego
State: CA
Zip: 92121

Comments: Just wanted to let senior management know that you have an EXCEPTIONAL manager at the Plaza Blvd Fantastic Sams. Im a new customer. From the phone call to the first impression Stacy made a difference in the customer experience. I felt welcome and cared for. It is obvious that Stacy is a seasoned professional very good communicator and detailed in her work. The shop is spotless and the front desk is organized. Now about my cut. I have been going toups ale salons like Model Call in La Jolla and Gila Rut Aveda for over 10 years. I have found my new designer Yvonne! She is attentive professional warm and very talented! She made me feel FANTASTIC and I love my haircut! I work at the corporate headquarters of a nationwide specialty retailer and I am used to hearing challenges of field operations . I feel feedback is valuable and I wanted to take the time to tell you that you have great team members in Stacy and Yvonne! Im grateful and very pleased. I will refer my whole family and everyone in my network. Thats how happy I am with todays experience. Its not everyday that people make this much of a positive impact! Thank you for reading my long comment! Have a great day!!!


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